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The Car Specialists

Customer Feedback

The Car Specialists

Click a testimonial below to read in full.

"Thrilled with my recent purchase"

- Adrian S

Thrilled with my recent purchase. Customer service was excellent from start to finish. Did not feel pressured at all. Easily the best and easiest experience I have had in buying a car. I would highly recommend to anyone. The quality of cars are exceptional. A big thanks to Eve who processed the car and even sorted the tax out, in a speedy and professional manner.

"1st Class Service & 1st Class for quality used cars"

- Shaun E Scarlett

1st Class Service & 1st Class for quality used cars. My Audi SQ5 is an absoloute outstanding example of the high quality cars that this garage sells. Highly Recommended to all & I would defiantly use The Specialist Cars again. A good wholesome family run business that look after their customers.

"An Aladdins cave of superb cars and bikes"

- Richard H

I am not normally a fan of dealerships and normally buy privately......but I would recommend this car and bike specialist to anyone interested in a quality product and service. The unusual premises are an Aladdins cave of superb cars and bikes and the charismatic owner, James who I dealt with is a true enthusiast and aficionado of the vehicles he personally sources. Business seemed to be brisk with at least three cars being sold (including an amazing MG Roadster) whilst I was picking up and loading the beautiful Honda SP1 I bought. I only wish there were a similar premises locally in Glasgow, that I could frequent, but alas I live in 'Arfur Daley' (sic) territory.

Good luck and consider franchising your brand in the future.

"Thank for my experience!"

- Lez

THE CAR SPECIALISTS! You got the name spot on!

James, Ross and team members I felt I needed to send this email to thank for my experience! We drove the S60 down to the Midlands to my wife who was amazed at its condition and she fell in love with it right away! I must say Eddie and myself were treated as if we were puchasing a ROLLS ! I do hope we have another opportunity to deal with you guys again! Once again thank you all for the ultimate in customer care.

"Going the extra mile"

- David & Janet

Just a quick note to say thanks for the service we received during and mostly after we purchased the BMW from you. In these days when people are quick to give a negative feedback and criticize when they are unhappy I feel obliged to do the opposite when the service I received was 1st class. The way you dealt with the issues my wife had with the car was fantastic. This is what I call "going the extra mile". You actually managed to exceed my wife's expectation which is something not many people managed to do!

"First Class End to End Service"

- Sean & Tandy

First Class End to End Service.

I have recently purchased a Range Rover Sport SVR from the Car Specialist and this is the 4th car I have bought from them and the 7th in the family. We have had a Mercedes, Porsche 911, M3, Golf Gti, BMW 730d, R8 V10 Spyder, BMW X1 and most recent addition is the SVR.

The service is as always very good as is the cars they sell, the team go the extra mile and know what customer service means. It is hard to name an individual as they are all very good but Mark Pemberton who is the Operations Manager deserves a mention.

If you are looking for a dealer you can trust and a team that will look after you, pay them a visit.

Thanks Guys

"Excellent Experience"

- Luke W

Excellent service - really easy to do everything. Extremely well looked after cars. High end quality.


- Heather O

Excellent very helpful and organised friendly and approachable

"Quality vehicle and service to match"

- Orlando B

Hey James,

I just wanted to write to say how fantastic the service was that you provided me with! The professionalism and discretion shown by you and your team was second to none, I shall definitely be purchasing from you again in the future and would recommend you to any one wanting a quality vehicle and service to match.

"Professional, knowledgeable, responsive"

- Brad B

Dear James,

I felt obligated to write and provide feedback regarding my experiences with your company. I have purchased half a dozen cars over the past 10 years and can honestly say that I have never had a more pleasant experience from purchase to after care. Although I did not purchase the most expensive car you offered, I felt that everyone treated me as if I did. When I had a few issues with the car you immediately began to rectifY the problem in order to assure that I was satisfied without any questions asked. You and your staff are extremely professional, knowledgeable, responsive, and ensure all the details are covered. In this economic climate where there are massive cutbacks everywhere, it is truly refreshing to see that your company still believes that customer care and satisfaction is vitally important.

"One of the most professional and trust worthy car dealers"

- Barry Purcell

I have been working in the motor industry for over 30 years and can honestly say James Holland of the Car Specialist is one of the most professional and trust worthy car dealers I have come across in that time. His knowledge, car preparation and customer service is second to none in the industry.

"One of the most professional and trust worthy car dealers"

- Barry Purcell

I have been working in the motor industry for over 30 years and can honestly say James Holland of the Car Specialist is one of the most professional and trust worthy car dealers I have come across in that time. His knowledge, car preparation and customer service is second to none in the industry.

"First class dealer and service"

- Gene M

Top class car company excellent staff and service.

"Excellent Service"

- Joe J

Part exchanged my car with the Car Specialist the customer service was 10/10 really nice guys to deal with and they made it an easy experience. I would definitely recommend and deal with them again if the right car comes up.

"Reputable company with great customer service"

- Jack Fletcher

Reputable company with great customer service. Every vehicle is hand selected. I can only speak on behalf of my own experience but the cars they have in their showroom are some of the best examples I've ever seen. If you're in the market for a performance car, it's well worth a visit.

"Delighted with the car"

- John M

Dear James and team,

This week we had the pleasurable experience of purchasing a Lotus Elise from you, I must say both Linda and myself are delighted with the car and have covered about 200 trouble free and enjoyable miles around the Peak District. We would both like to thank your team for spending unpressured time with us to explain every detail of the car and the transaction. Having purchased many cars over the years your team certainly stand out above the rest, and the quality of the cars is exceptional.

"A1 service"

- The Boss

Came to look at an Audi A5 Cabriolet on Monday, what a great team and service provided. Collected car today and from start to finish A1 service... Thanks guys will be back again in the future without any second thoughts... Marj & Ray

"The right amount of attention"

- George Hodgson

We have recently bought an Audi TTS convertible from The Car Specialists, what a great experience. We were looked after by Mark who afforded us the right amount of attention during our first viewing no 'High Pressure Sales' technique at this dealer.

The car was immaculate in every way having only covered 23k miles in 4 years, it was one owner with full Audi main dealer service history and supplied by our local Audi dealer close to where we live. I have checked prices on other TTS's since I collected the car and Mark was indeed right I have got myself a bargain, for a similar price the other cars have nearly twice the mileage and are up to 2 years older.

It is worth a visit just to look at the stock of exotic cars and motorcycles and the first floor location is unusual. The handover was good, we were collected from the train station and taken to the dealer’s premises, after payment Mark even processed the road tax for us. I would strongly recommend this dealer to anyone. This is the best car I have ever had and I am extremely fussy about condition and service records. Finally, thanks to all at The Car Specialists for looking after us.

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