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Terms and Conditions

James Holland T/A The Car Specialists and The Bike Specialists
The old Barracks
Edmund road
Sheffield S2 4EE.

www.thecarspecialists.com  www.thebikespecialists.com

Cars: - 01142795574 enquiries@thecarspecialists.com

Bikes: - 01143993750 enquiries@thebikespecialists.com

 

Accuracy and Contract

The information given herewith is an invitation to treat, not an offer of sale and is given in good faith. If there is any additional information you require, these can be given at the time of sale.

The information given is not intended to form the basis of any contract. Contracts can only be made by viewing the vehicle, completing and signing an order form and paying a deposit.

Any contract made with us is subject to our Standard Terms of Business. Copies are available and appear on all of our order forms and invoices.

Any mileages quoted are approximate and may not be guaranteed - please confirm before you purchase.

Every effort is made to ensure vehicle specifications are correct, descriptions may from time to time contain inaccuracies and or errors and we expressly exclude liability for any such errors to the fullest extent permitted by law.

 

Severability

If any of these terms and conditions become or are declared to be illegal or otherwise unenforceable by any Court of competent jurisdiction such terms shall be deemed deleted (to the extent necessary) and all remaining terms shall remain in full force and effect.

 

Deposits and balance Payments

Deposits can be made by Bank Transfer, Debit card, Credit card or cash. A credit card can only be used up to the value of £1000.

Balance payments for vehicles can be made via Bank transfer, Debit card, finance payments and cash. A maximum of £9000 cash can be taken at any one time as payment towards a vehicle purchase. This is to comply with UK money laundering regulations.


Vehicle purchases and Part Exchange

An appraisal is under taken on every vehicle bought into the company as a Part Exchange or outright purchase. This is to ascertain a valuation for the vehicle.  The valuation is subject to change if the vehicle condition or specification differs from the appraisal upon delivery to The Car Specialists or The Bike Specialists.

All vehicle documentation must be supplied by the seller. This includes V5c, Valid MOT, Service history, All keys, Handbooks

If the vehicle is subject to a cherish transfer or retention a £500 holding deposit will be taken from the customer. This will be refunded upon completion of the cherish transfer or retention and once the new V5c displaying the updated vehicle Registration number has been received by The Car Specialists or The Bike Specialists.


Distance Selling

Where a sale has been agreed away from our business premises and/or without any face to face contact between us and you; or anyone acting on your or our respective behalf, you may give notice to cancel this Agreement within 14 days without giving any reason.

This cancellation period will expire 14 days after the day on which you, or a third party on your behalf, takes delivery or otherwise acquires physical possession of the vehicle. To exercise this right to cancel, you must inform us of your decision to cancel this Agreement in writing by clear statement to mark@thecarspecialists.com. You may use the order cancellation form which will be emailed out on receipt of deposit.

To meet the cancellation deadline, it is sufficient for you to send your communication confirming your exercise of the right to cancel before the cancellation period has expired.

If you cancel this Agreement, we will reimburse to you all payments received from you under this Agreement, without undue delay, and not later than 14 days after the day on which we receive the vehicle back or if there were no Goods supplied, 14 days after the day on which we are informed about your decision to cancel this agreement.

We will make the reimbursement using the same means of payment as you have used for the initial transaction, unless you have expressly agreed otherwise, but in any event you will not incur any fees as a result of the reimbursement.

We may withhold reimbursement until we have received the vehicle back You should send back the vehicle without undue delay and in any event not later than 48 hours after you communicate your cancellation of this Agreement to us.

You are liable for any diminution of value of the vehicle resulting from the handling other than what is necessary to establish the characteristics and functionality of the vehicle. A mileage charge of 40p per mile will also be charged for every mile shown over and above the mileage on the vehicle at the time of delivery.


Finance

The Car Specialists are a credit broker and not a lender. We are Authorised and Regulated by the Financial Conduct Authority www.fca.org.uk. FCA No: 597353. Finance is Subject to status. We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase.
Subject to your status, if after signing the Purchase Order you sign a Finance Agreement with a Finance Company in relation to the Vehicle, the terms of the Finance Agreement will replace this Supplier Agreement. The standard terms of the Finance Agreement will be stated on the Finance Agreement form that you will be asked to sign.

If you are selling a vehicle to us either as a direct sale or as a Part exchange, if you have any outstanding financial interest on the vehicle this must be disclosed to us before a contract is agreed. The said finance will be settled by The Car Specialists and The Bike Specialists upon receipt of the vehicle and associated settlement documentation.


Data Protection

We will keep your information secure and will never share it with anyone except if required to do so by law or on the request of the police, your finance company, WMS, our legal representative, local authorities, the DVLA or HMRC and only where they have legitimate reasons for gathering the data.  Any further sharing of your personal information will only be permitted if you expressively request us to do so, in writing.

If you are taking out finance with your vehicle purchase the information you have provided for the finance proposal will be disclosed to lenders for the purposes of considering your credit application. Lenders may use this information to carry out searches with credit reference agencies. A record of those searches will be kept and may be used by other lenders in accessing applications from you and members of your household for credit in the future. Lenders will cross check this information with other lenders to help prevent fraud.

 

In line with the GDPR (General Data Protection Regulations) our data controller is Mrs Helen Holland (helen@thecarspecialists.com). Further information regarding the GDPR can be found on the Information Commissioner’s Office website https://ico.org.uk/for-organisations/data-protection-reform/overview-of-the-gdpr. A full breakdown of our privacy policy is available on request.

 

Websites

All materials and information on the websites are the intellectual property of The Car Specialists and The Bike Specialists.

By entering and using our websites you agree to both comply and be bound by our terms and conditions including our privacy policy. This policy will govern the relationship between The Car Specialists or The Bike Specialists and yourself

If you disagree with any part of these terms and conditions, please do not use our websites.

The following terms and conditions govern the use and sharing of the websites;

All content is subject to change without notice and is deemed for general information only.

The websites may use cookies to monitor browsing preferences. If you do not wish for this to be used, then your own administrator or provider will be able to advise you further. You should seek independent advice for further information in relation to tracking policies which may or may not be stored in your browsing history. The Car Specialists and The Bike Specialists will not be responsible for the management of this tracking or the third party monitoring.

Neither we nor any third party provide or claim any warranty or guarantee as to the accuracy of the information shown on these websites. Nor can the performance or the suitability of the information be a form of guarantee. The information on the websites may from time to time contain inaccuracies and or errors and we expressly exclude liability for any such errors to the fullest extent permitted by law.

The websites and the content is owned and or licensed by us. This is not limited to but may include, design, content, look and appearance.

No reproduction is permitted and if a breach of this is found then this may give rise to a claim for damages and or a criminal offence.

The websites from time to time may promote third parties and or their services in which case The Car Specialists and The Bike Specialists will not be held responsible for third party links and or its content.

The use of the websites and any dispute arising out of such use of the websites is subject to the laws of the UK for the time being in force.

By using the websites, you consent to your agreement to the stated terms and conditions which may change without notice.


Complaints

In the event of a complaint or dispute the issue must first be logged by post or email for the attention of the general manager at either The Car Specialists or The Bike Specialists. The complaint should be directed as follows.

The Car Specialists- Mark Pemberton- Unit 7 Edmund Road, Sheffield S2 4EE mark@thecarspecialists.com

The Bike Specialists - David Higgins - Unit 4 Edmund Road, Sheffield S2 4EE dave@thebikespecialists.com

If your complaint cannot be resolved after you have exhausted our internal process, the complaint will then be referred to the ADR group. www.adrgroup.co.uk/

 

None of these terms and conditions are intended to nor will affect your statutory rights.

 

Last edited 22/05/2018. These Terms and conditions are subject to change. Please visit The Car Specialists or The Bike Specialists to see our latest Terms and conditions.




Cookie Information

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How to control and delete cookies

We do not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by our websites, or indeed any other website, you can do this through your browser settings. The Help function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual. Please be aware that restricting cookies may impact on the functionality of websites. We use a number of suppliers who also set cookies on our website on our behalf in order to deliver the services that they are providing.

List of the main cookies

Here is a list of some cookies that may be set by us while using our web site ASPSESSIONID and ASP.NET_SessionID allow us to recognise your requests from page to page. This allows us to remember your previous selections and choices, navigate back to previous pages etc. These cookies are removed when you close your browser.

AutoChat may be set if we use live chat on our web site. This is a web site analytic cookie.

Google.com provides web site analytics and may set the following cookies __utma, __utmb, __utmc, __utmz

Third Party Cookies

We use a number of suppliers who also set cookies on our website on its behalf in order to deliver the services that they are providing. We sometimes embed photos, video, social sharing icons and other content from external websites such as YouTube, Flickr and social networking sites such as Facebook, Twitter and Google+. As a result, when you visit a page with content embedded from one of these sites you may be presented with cookies from their website. We do not control the dissemination of these cookies. You should check the relevant third party website for more information about these. Here is a list of some cookies that may be set by our third parties while using our web site:

  • yahoo.com
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  • api.twitter.com
  • addthis.com
  • youtube.com

Flash Cookies (local shared objects)

From time to time, we may use Adobe's Flash Player to deliver content. To improve user experience, Local Shared Objects - or Flash Cookies as they are commonly known - are employed to provide features such as auto-resume and for saving your preferences. Flash Cookies are stored on a user's terminal much the same as cookies are, however it is not possible to manage them at browser level in the same way. The Adobe website provides comprehensive information on how to delete or disable Flash cookies either for a specific domain or for all websites - see http://www.adobe.com/products/flashplayer/security for details. Please be aware that restricting the use of Flash Cookies may affect the features available to you for Flash based applications.

Privacy

Information that is gathered from visitors

Almost all Web servers record users requests made upon them (such as the visitor's IP address, browser type, referring page and time of visit) in log files.

How the Information is used

The information is used to enhance the vistor's experience when using the website to display personalised content.

Personal data, such as names and email addresses will not be sold, rented or leased, and not kept longer than required to provide the service it was supplied for.

E-mail may be sent to you for the purpose you registered but will not be used for unrelated marketing.

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